Support
Frequently asked questions.
Straight answers about onboarding, accounts, global payments, exchange and compliance.
Getting started
Who can apply?
Fiducia Clearing serves eligible international businesses. We review incorporation, ownership, activity and jurisdiction before onboarding.
What does an application require?
You will provide company information, expected activity, directors and beneficial owners, plus supporting documents.
How long does review take?
A complete demo application shows a typical review target of one to two business days. Actual timing can vary with complexity and follow-up requests.
Are services available everywhere?
No. Availability of specific services varies by state and jurisdiction.
Accounts and payments
Which currencies can an account hold?
Core support includes USD, EUR and GBP, with other currencies subject to eligibility and availability.
Which payment rails are supported?
Eligible payments can use SWIFT, US Wire/ACH and SEPA.
Can I save recipients?
Yes. Recipient records keep reviewed payment details available for repeat use.
How much do transfers cost?
Contact us for a tailored quote based on your currencies, corridors, volume and settlement needs.
Exchange and crypto
Which digital assets are supported?
Eligible exchange pairs may include USDT, USDC, BTC and ETH.
Can I see the rate before trading?
Yes. Each quote shows the all-in rate, fee and receive amount before confirmation.
Can funds settle to an external wallet?
Eligible businesses can request settlement to a reviewed, whitelisted wallet.
Are digital assets insured?
Digital assets are not FDIC-insured and involve risk, including possible loss of value.
Compliance and security
What is Fiducia Clearing’s regulatory status?
Fiducia Clearing Limited is registered with FinCEN as a Money Services Business (MSB Registration No. 31000335047573).
Why is KYB required?
KYB collects company, ownership and proposed-use information needed for an eligibility and risk review. Final requirements depend on the business and jurisdiction.
How is account access protected?
Current security-control information is provided during due diligence after operational verification. Do not enter real personal or financial information in this local demo.
Where can a partner request due diligence materials?
Email support@fiduciaclearing.com with your organization and request details.
Ready when you are
Still have a specific question?
Tell us about your entity, currencies and payment corridors.