Institutional partnerships

Institutional partnerships and provider onboarding.

FC works with banks, payment and FX providers, insurers and specialist financial service firms. This page sets out our current market needs and the steps from first review to signed operating relationship.

Current onboarding scopeFinancial infrastructure and specialist service providers

01Initial fit
02Due diligence
03Commercial review
04Operating setup
05Contract and activation

Current relationships

Current context

HKD, SGD and MYR.

FC currently supports enquiries involving HKD, SGD and MYR through its provider relationships. Each client remains subject to jurisdictional and provider approval.

HKDHong Kong dollar

Existing provider relationship relevant to Hong Kong-dollar requirements.

SGDSingapore dollar

Existing provider relationship relevant to Singapore-dollar requirements.

MYRMalaysian ringgit

Existing provider relationship relevant to Malaysian-ringgit requirements.

Next currency launch

USD launch preparation

USD.

USD is being prepared for launch and is not yet available to clients. Provider onboarding, operating arrangements and readiness work must be completed before client availability is announced.

USDUnited States dollar

Account, collection, payment and settlement infrastructure for the planned USD launch.

Institution onboarding

From initial review to an operating agreement.

The exact route depends on the service and relationship model. Confirm the review steps, responsibilities and required approvals together.

FC / INSTITUTIONSNew provider onboarding

Start after initial fit review

01
Initial fit
Services, licences, markets, currencies and client types.
Enquiry open
02
Due diligence
Corporate documents, ownership, regulatory status and compliance controls.
Pending prior stage
03
Commercial review
Responsibilities, pricing structure, settlement terms and service levels.
Pending prior stage
04
Operating setup
Referral or integration flow, data exchange, support and escalation.
Pending prior stage
05
Contract and activation
Required approvals, signed agreements and agreed launch checks.
Pending prior stage

No confidential files are requested through this public page. Before exchanging documents, confirm the recipient, required information and an appropriate submission route.

Begin institutional enquiry

Mutual due diligence

Make the diligence exchange useful on both sides.

FC should also explain its role, client journey and proposed referral or integration model. Use the initial discussion to identify the information and approvals each party needs.

What a provider should describe

Entity, authorization and coverage: Identify the contracting entity, relevant authorization or registration, supported jurisdictions and any restrictions on the proposed relationship.
Client fit and service limits: Describe eligible client types, permitted use cases, currency scope and material limits. Distinguish currently available capabilities from planned additions.
Data, operations and support: Outline onboarding information, processing and reconciliation arrangements, support contacts and escalation paths. Describe integration requirements where relevant.

What to agree together before launch

Responsibilities and approvals: Confirm who performs client checks, makes acceptance decisions, communicates with clients and handles service issues, and which approvals are needed.
Commercial and operating terms: Agree the pricing structure, settlement or payment arrangements where relevant, service expectations and how changes, incidents and termination will be handled.
Information exchange and launch checks: Confirm what data each party needs, its permitted use, document-submission arrangements, testing needs and the conditions for moving into live operation.

This checklist is a discussion framework, not evidence of an approved relationship. Do not send confidential client files with an initial institutional enquiry.

Selection criteria

What the provider relationship needs to cover.

We look for clear responsibilities, dependable operations and documentation that can support due diligence.

Regulated infrastructure

A clearly regulated or otherwise appropriately authorized entity with transparent programme responsibilities.

Client account access

Named or virtual account capabilities suitable for verified businesses and, where permitted, eligible private clients.

Payment connectivity

Reliable local and cross-border collection and payout rails with visible operating controls.

Integration readiness

Documented APIs, reconciliation data, implementation support and a clear escalation model.

About FC

A financial technology business serving clients and coordinating provider relationships.

Fiducia Clearing handles enquiries from businesses and private clients and develops relationships with independent financial service providers. Any regulated account, payment, exchange, custody, insurance or other financial product remains subject to the responsible provider’s authorization, onboarding, terms and controls.

Review our compliance posture →

Entity: Fiducia Clearing Limited
Registration reference: FinCEN MSB · 31000335047573
Current currencies: HKD · SGD · MYR
Next launch: USD · Preparing for launch
Client scope: Businesses and private clients

Institutional enquiry

Start the onboarding conversation.

Tell us which regulated services, markets and client types your organisation supports. USD launch infrastructure is the current currency priority, and we also consider insurance and other specialist service partners.